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Frequently Asked Questions

  • Why do I need a website?

         

    Websites, in this day-and-age are no longer just a want. But a need for a business to be successful. The stronger your online presence, the better your business can do. Contact us to find out more.

  • Should I get a single or multi-page website?

    This is the question asked the most - and is also one of the most important. It all depends on your business and goal for your website. Generally, single-page sites load a bit slower while multi-page sites will load faster and giving you a better performance result. But; have multiple pages can sometimes lead to your customer not viewing all your information.

  • What is a responsive website?

    What is a responsive website? Well, a great example of this will be our very own website. If you are reading this on your phone, rotated it - if you are reading this on a laptop, try changing the size of your browser. See how everything resizes and in some cases appears or disappears?
    We create websites while focusing on mobile-users, and then work our way up to desktop screen sizes to ensure the best performance for each type of device.

  • What is a responsive website?

    What is a responsive website? Well, a great example of this will be our very own website. If you are reading this on your phone, rotated it - if you are reading this on a laptop, try changing the size of your browser. See how everything resizes and in some cases appears or disappears?
    We create websites while focusing on mobile-users, and then work our way up to desktop screen sizes to ensure the best performance for each type of device.

  • Can you manage my website?

    We understand that running your business is very time consuming. And constantly updating your website is too! Especially if you have a website with frequent blog posts.
    Unfortunately at this moment, we do not offer this as a daily or weekly service - but can absolutely work a monthly service in for you!

  • Can you update my existing wesbite?

    Well, this is a complicated question. This would all depend on your current website. We would need to analyse your current website to provide you with an accurate answer - you can pop us a quick email here.

  • How do we communicate throughout the website build?

    Before we begin working together, we prefer to meet us (if possible) or chat over a video conference platform. If that will not be possible, we can have a normal phone call.
    This will be to understand what you will be looking for. We will also go through all the information we will need and what the time frame will look like. This will all be available after the call, to ensure we both can go back to our conversations later on.
    After this, we can maintain communication through email or even just Whatsapp .

    We'd appreciate to do all revisions via Skype, to have a better understanding of each other.

  • Do I own my website?

    Absolutely! Everything that we build will be 100% owned by you. From your domain name, right through to the last bit of text. Our clients typically stay with us for the life of the website.
    But if for any reason you decide you want to take your site to another service, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

  • Can you help write content for my website?

    We understand that this could be a lot of time and effort. We can work copywriting into your quotation upon request. We will just need basic information about you before we agree on any copywriting (About your company / services etc...). This will however increase the lead time of the project.

  • How will you build my website?

    We design all our client's websites from scratch. We can provide you with some ideas/templates if you are interested. We prefer to not use any platforms such as Wordpress or Joomla, but this can be done on request.

    For a full breakdown of our entire web design process, click here.

  • Well, how does the payment work?

    Our payment process will start with an upfront payment for base costs, which we will go through. Thereafter, depending on the service(s) you require; the balance will be paid once the website has been completed. The website will then be released and copies of all documentation/coding will be given over to you.

    If you have requested for additonal services, those will have their own payment options.

  • So, how long will it take to build my website?

    This is a very difficult question to answer. This all depends on what you are looking for. The timeline can be anywhere from 7 - 140 days. If you require just a landing page, this could take 1 to 2 weeks. Complex websites, especially E-Commerce sites can take up to a few months.

  • Do you work with other platforms?

    Typically no. We use Adobe's Dreamweaver among other applications, but will consider.

  • What about pictures, videos and other graphics?

    We can help source all types of media for your website. Photo/videographers can be arranged, but will be external. For stock images, we can source this from a variety of other websites.

    Please note that any and all media must

  • How much does a website cost?

    We have writen a post that you can read here that will help you understand what costs are involved when creating a website. You can always contact us for more information.

  • What industries / businesses do you work with?

    We work with a wide-range of company types from small start-ups to large entreprises across a variety of industries. No matter your industry, we will come up with a unique design made for you.

    We've helped businesses improve customer service, market their products, and attract customers.Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

  • What industries / businesses do you work with?

    We’ll be able to discuss this on our initial call before we start working together. Depending on the type of industry you are in, and what you are looking for. Typically we would need:

    • Images of the team
    • Pictures of your business
    • Content for the website, which we will go through together
    • Any other media you would like to add
    • If you have an existing site, we would need the details or at least the FTP details

  • What if I don't like the website?

    Not to worry, we pride ourselves on bringing your visions to life! So we provide revisions to ensure the end result is what you dreamed about.

  • Which locations do you serve?

    We are based in Cape Town, Western Cape. But we also have clients over the country (along with doing work with other countries). In this modern day and age, it doesn't matter where you are.

  • Who hosts the website?

    That is up to you. We do provide a hosting service, which will include your email addresses among other things. We also have many different providers and packages to choose from. Alternatively, you may choose to host the website yourself.

  • Will my website be mobile-friendly?

    Absolutely! All of our work is created with mobile-focused design. In today's modern world, all web browsers give better ratings to websites that responsive. We also focus on creating an inner-page that is made according to Google's new AMP project.

Send us a message

Coledon Projects is a digital solutions company; that has a passion for modern, innovative beauty. We are web developers and designers, social media enthusiasts and lovers of all things digital - with a hint of a coffee addiction.

Started in 2020, the year that the importance of a strong internet presence became known; by a team that decided to pursue their passion. We put in the hard-work not only to exceed our clients expectations; but to ensure our work meets our own high standards.

You'll find us in the stunning city of Cape Town in the Western Cape. Sometimes in the office, working from home or invading a local coffee shop.